Privacy Policy and Terms Of Use

Privacy Policy

Effective Date: 6/20/25

Balfour Health Center (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit forms through it.

1. Information We Collect

When you visit our site or fill out forms (such as a new patient intake form), we may collect:

  • Personal Information: Name, phone number, email, address, insurance details, and other information you provide voluntarily.
  • Health Information: Any health details you provide to help us understand your condition or schedule care.
  • Technical Information: IP address, browser type, and other usage data through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries or appointment requests
  • Provide and manage care
  • Communicate updates or necessary information about our services
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share it:

  • With service providers who assist in operating our website or business (under confidentiality agreements)
  • As required by law or to protect our rights
  • With your insurance company or workers’ compensation representatives as part of your care (with your consent)

4. Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your information
  • Request deletion of your information
  • Withdraw consent at any time

To exercise these rights, contact us at (818) 701-7070 .

6. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

Terms of Use for Form Submissions

By submitting any form on our website, you agree to the following:

  1. Accuracy of Information: You confirm that the information you provide is accurate and complete to the best of your knowledge.
  2. Use of Information: You understand that your information will be used to contact you, provide services, and manage your care. Health-related information may become part of your patient record.
  3. No Emergency Use: Our forms are not intended for emergency communication. If you have a medical emergency, call 911 or visit the nearest emergency room.
  4. Consent to Contact: By submitting a form, you consent to us contacting you via phone, email, or mail regarding your inquiry or care.
  5. Confidentiality: While we strive to protect your information, form submissions over the internet may not be fully secure. Do not share highly sensitive information unless requested by our office staff.
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